QuestionQ15

Forms workflow and process automation

A car-insurance company wants to establish an internal claim-approval workflow process. Field coworkers and inspectors must be able to interact easily with claim forms from any location, either online or offline, using mobile tablet devices. Internal approvers must receive an email reminder whenever a task is assigned or delegated. Approvers must be able to approve claims in bulk when the claim is less than $100.

Which out-of-the-box AEM workflow should be used to satisfy these requirements?

Explanation

AEM Forms JEE Workflows support offline mobile task access through the AEM Forms app, reminder emails, email notifications for task delegation and task claims, and bulk task approval. These capabilities allow process logic to route eligible claims, such as those below $100, for bulk approval.

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