QuestionQ6

Escalations

What action should be taken if the Automation Suite Platform upgrade process fails?

  • A Exit maintenance mode, uninstall the rke2-server service, and rerun the installer.
  • B Follow the rollback procedure to the previously installed version using the backup and restore capability.
  • C Exit maintenance mode, reboot the VM, and restart rke2-server service.
  • D Reboot the VM, delete and rejoin the nodes to the cluster.
Explanation

For an Automation Suite upgrade failure that cannot be recovered, the supported recovery action is to roll back to the previously installed version through the backup and restore capability. This returns the platform to its prior backed-up, working state.

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