QuestionQ33
VerifiedProcess AnalysisA Senior Solution Architect must improve the efficiency of a critical business process. After reviewing the process-level dashboard, the following metrics are observed for the past month:
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Incidents count per month: 120
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Completed instances per month: 1000
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Top three faulted elements:
a. “DataValidation”: 40 failures
b. “APIIntegration”: 35 failures
c. “ReportGeneration”: 25 failures
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Average duration for inactive instances:
a. Completed: 45 minutes
b. Cancelled: 30 minutes
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Top duration outlier:
a. Element: “DataProcessing”
b. Actual duration: 120 minutes
c. Average: 30 minutes
d. Deviation: 90 minutes
Based on this information, which conclusion and recommended action is most appropriate?
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