QuestionQ24
Business KnowledgeWhich option most accurately describes a process regarded as ZERO-TOUCH AUTOMATION?
- A Processes that are rather digital and can be automated, but use some technologies that are complex (such as OCR) or require advanced programming skills.
- B Processes that are digital and involve a highly static system and process environment, so that they can be easily broken into instructions and simple triggers can be defined.
- C Processes where change is frequent, the system environment is volatile, and multiple manual (even non-digital) actions are required.
- D Processes that can be broken down into steps that can be clearly automated, and steps that need to stay manual (such as validations or usage of physical security tokens).
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