QuestionQ61

Risk Implementation Approach

Which of the following can trigger the automatic creation of an issue?

Choose two
  • A Attestation result is Not Implemented
  • B Indicator result is Failed or Not Passed
  • C Policy Exception Not approved
  • D Control tests have been assigned but not tested
Explanation

ServiceNow automatically creates a control issue when a completed control attestation indicates that the control is Not Implemented, and it creates an issue when an indicator fails. Control-test issue creation instead requires a test to be closed complete with control effectiveness set to Ineffective.

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