CIS-CSM: Certified Implementation Specialist - Customer Service Management

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QuestionQ69

VerifiedCustomer Service Management System Setup and Configuration

Which of the following roles can create a relationship between a contact and an account?

Choose two
Explanation

Creating a contact relationship for an account requires one of several specified roles, including sn_customerservice_manager or admin. The other listed roles do not grant this permission. Create a contact relationship for an account

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