CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ60

VerifiedCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

In which ways can the Customer Portal Locale feature be used?

Choose two
Explanation

Customer Portal Locale lets both authenticated and guest users select a language or locale without changing a user profile. It also supports forwarding those users to a customer service portal that is already translated, rather than requiring them to start in the default-language portal.

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