QuestionQ251Verified/Customer Service Management System Setup and ConfigurationCopy linkReport a problemAsk AstroTutorSave questionFor Account Teams, what is the purpose of designating a role as unique?AThe role then becomes a child responsibilityBEnsure there is a dedicated account manager for that accountCThe role then becomes a parent responsibilityDPrevent the same role being used on different customer accountsShow AnswerAnswerExplanationA unique Account Team role can be assigned to only one team member for a particular account, ensuring a single dedicated owner for that responsibility, such as the account manager.Show comments6Show commentsCommunity DiscussionNo comments yet. Be the first to start the discussion!
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