CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ23

VerifiedCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

Which service catalogs are available by default in the customer portals?

Choose two
Explanation

ServiceNow Customer Service Management provides Service Catalog integration for the Customer Service Portal and the Consumer Service Portal. The CSM Catalog page displays catalog items on those two portals.

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