CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ193

VerifiedCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

The ServiceNow Communities feature is available only to customers that have ServiceNow Customer Service Management licenses.

Explanation

ServiceNow Communities is available to customers licensed for Customer Service Management or for HR Service Delivery, so a Customer Service Management license is not the sole licensing path.

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