CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ160

VerifiedCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

Partner admin (sn_customerservice.partner_admin) contacts can access:

Explanation

The sn_customerservice.partner_admin role is an administrator role for a partner account. It can access data within the partner account and data created by contacts in that partner’s company in customer accounts; it also includes the sn_customerservice.customer_admin role.

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