CIS-CSM Practice Questions — Page 6

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This exam has 268 community-verified practice questions. Create a free account to access all questions, comments, and explanations.

Topics covered:

Engagement Methodology and Project PlanningCustomer Service Management System Setup and ConfigurationCustomer Service Management IntegrationCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

Page 6 of 11 • Questions 126-125 of 268

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