QuestionQ9

Managing Applications

How can a user make further changes after an update set has been marked complete?

  • A Modify the completed update set directly
  • B Delete the completed update set and start over
  • C Revert the update set to "In progress" and add the changes
  • D Create a new update set for the additional changes
Explanation

A completed ServiceNow update set cannot capture additional changes. Further work must be captured in a new update set.

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