CAD: ServiceNow Certified Application DeveloperDemo

By ServiceNow · Question Mode

QuestionQ79

Application Automation

When troubleshooting Email Notifications, which items must be checked on a user record?

Choose three
  • A Active must be true.
  • B The First name and Last name fields must have values.
  • C The value in the Notification field must be set to enabled.
  • D The user must not be locked out.
  • E The Email field must have a value.
Explanation

For outbound email notifications, the recipient must have an active user record, notifications enabled on that record, and an email address. ServiceNow does not send a notification to a user with an inactive User record, and it can exclude recipients whose Notification field is set to Disabled.

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