CAD: ServiceNow Certified Application DeveloperDemo

By ServiceNow · Question Mode

QuestionQ191

Working with External Data

When troubleshooting and debugging notifications, where do you navigate to determine whether an email was sent in response to an event?

  • A System Logs > Events
  • B System Logs > Emails
  • C System Logs > Push Notifications
  • D System Logs > ICE Logs
Explanation

ServiceNow stores each notification email in an Email [sys_email] record. The System Logs > Emails module displays those records, including sent status and the originating event and notification.

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