CAD: ServiceNow Certified Application DeveloperDemo

By ServiceNow · Question Mode

QuestionQ165

Application Automation

How does the value in the Weight field affect the sending of multiple notifications for the same record and recipients?

  • A Notifications with the highest weight value are always skipped.
  • B Notifications with the lowest weight value are sent.
  • C Notifications with a weight value of zero are skipped.
  • D Notifications with the highest weight value are sent.
Explanation

For duplicate notifications with the same target record and recipients, ServiceNow uses a nonzero Weight value as priority and sends the notification with the highest weight. A Weight of 0 is sent independently, provided its conditions are met.

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