QuestionQ74

Performance

Universal Containers (UC) has Affiliates that sell containers in countries where UC has no local office. UC has used the Partner Community to manage the sales cycle. One affiliate has grown exponentially in recent years and restructured its internal sales team as follows:

Sales VP --> Director of Sales --> Sales Manager --> Sales Reps

UC would like to be able to open access to sales opportunities according to this structure.

What main problem will a Salesforce Architect face when providing a solution?

  • A Partner User Roles are limited to three levels.
  • B Super User does not work in Partner Community.
  • C The Channel manager Role cannot be shared with Partner Community.
  • D Partner Community does not support Role Hierarchy.
Explanation

A Partner Community account supports at most three partner-user role levels: Partner User, Partner Manager, and Partner Executive. A four-tier affiliate sales hierarchy therefore cannot be modeled completely with the partner role hierarchy for opportunity access.

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