QuestionQ31
PerformanceCloud Kicks, a global corporation, has this environment:
- 50,000 users
- A 24×7 call center operated by 25,000 users, including employees and contractors
- A sales organization with 15,000 users
The sales organization began processing about 120,000 updates to Opportunity custom fields named priority and NextStep. It also began processing 20,000 updates to a highly nested territory hierarchy.
A third mass update was performed on a Next Step field on the Action Plan custom object, which has Case as a lookup field. Users began seeing a Group membership lock error in the system.
What is a probable cause of this error?
- A Due to system-initiated sharing rule recalculation, there is Lock contention
- B Due to Territory object updates, there is Lock contention on Territory object
- C Due to Action Plan custom object updates, there is Lock contention on Case records
- D Due to Opportunity object updates, there is Lock contention on Account records
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