QuestionQ107

Declarative Sharing

Universal Containers (UC) has implemented Customer Community using Customer Community Plus licenses for its distributors. Retail distributors employ part-time agents who work for multiple distributors. These agents must also be able to access other distributor accounts.

What can be configured to grant agents access to different distributor accounts?

  • A Use Apex sharing to share distributor accounts with agents using the Account_Share table.
  • B Create sharing rules to share distributor accounts with agents.
  • C Create sharing set to share distributor accounts with agents using account contact relationship.
  • D Use share group to share distributor accounts with agents who have account contact relationship.
Explanation

A sharing set can grant Experience Cloud users access to Account records through the account-contact relationships associated with their contacts. With Contacts to Multiple Accounts enabled and the relevant relationships active, configuring an access mapping from Contact.RelatedAccount to Account gives each agent access to the distributor accounts related to that agent’s contact.

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