QuestionQ298
Knowledge ManagementUniversal Containers plans to migrate articles from its existing database as part of a new Salesforce Lightning Knowledge implementation.
Which factor should a consultant consider as part of the migration strategy?
- A Verify that each article type has field-level security on all fields set to read-only prior to import, in order to prevent any loss of data.
- B Prepare a single .csv file that can be used to migrate all article types at once and include with a .properties file in a .zip for import.
- C Convert any articles containing HTML into plain text before importing because HTML is NOT supported in any article field types.
- D Ensure that each existing article type has a corresponding Salesforce Knowledge article record type that matches its structure and content.
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