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By Salesforce · Question Mode

QuestionQ239

Knowledge Management

Which two Lightning Knowledge capabilities help ensure that article content is accurate?

Choose two
  • A Knowledge Action to Publish an Article once the Article is approved.
  • B Data Category to assign an article record type to a Reviewer.
  • C Approval Process that assigns an Article to a Reviewer Queue.
  • D Validation Rules for article record types to verify all fields during creation.
Explanation

Approval processes can route Knowledge articles to reviewers or queues so content is reviewed before publication. Validation rules on Knowledge article record types enforce field requirements during article creation, preventing incomplete or invalid content from being saved.

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