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By Salesforce · Question Mode

QuestionQ93

Installation and Configuration

A developer is attempting to upload a base64-encoded file to Content Builder through an API Installed Package but gets an “Insufficient Privileges” error.

What should be verified to troubleshoot this error?

  • A Confirm the REST Base URI uses the correct subdomain
  • B Validate client ID and client secret are correct
  • C Confirm the Component’s Channel options are available
Explanation

An “Insufficient Privileges” error indicates that the authenticated integration lacks permission for the requested operation. Content Builder asset uploads require the API Integration component to be configured with the applicable channel and asset-access permissions; the component’s Channel options determine whether that access is available. Salesforce documents this condition as a 403 privilege error and requires Installed Packages to be assigned the permission scopes needed for their API capabilities.

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