Certified Development Lifecycle and Deployment ArchitectDemo

By Salesforce · Question Mode

QuestionQ76

Application Lifecycle Management

Universal Containers is rolling out many changes to its Salesforce system. Adoption reports reveal that many features are not being used. The steering committee wants to improve this and seeks the architect’s recommendation.

What should the architect recommend to address this?

  • A Stopping development until current features start being used
  • B Using Lightning Web Components for every user interface
  • C Sending weekly communication emails reporting on least engaged users
  • D Adopting user-centered design to understand user needs before building the solution
Explanation

User-centered design researches users’ goals, behaviors, pain points, and needs before the solution is built, helping ensure that Salesforce features are relevant and usable. Salesforce describes human-centered design as an approach that starts by identifying people’s needs and produces solutions that meet them.

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