Certified Development Lifecycle and Deployment Architect

By Salesforce · Question Mode

QuestionQ6

VerifiedEnvironments

Universal Containers uses multiple Salesforce orgs for its distinct lines of business (LOBs). A recent analysis found that UC could obtain a more complete view of its customers by collecting customer data from the different orgs.

Which two options can an architect recommend to achieve the customer 380-degree view?

Choose two
Explanation

A single-org strategy can consolidate customer records into one environment and remove cross-org customer-data silos. A hub-and-spoke strategy similarly centralizes customer data in a master org and integrates the LOB orgs so they can access and update the mastered data. Both approaches support a unified, governed customer view; direct all-to-all connections increase integration complexity without establishing a centralized customer master.

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