B2B Commerce for Developers Accredited ProfessionalDemo

By Salesforce · Question Mode

QuestionQ14

Storefront Customization

Northern Trail Outfitters (NTO) operates a B2B Commerce store for its resellers.

It has received many customer-service calls about the delivery date of customer orders. How should a developer expose delivery-time estimates to NTO customers in the storefront to reduce call volume?

  • A Add a Desired Delivery Date input field during the checkout flow
  • B Add the Expected Delivery Date field to the order confirmation email
  • C Display the Expected Delivery Date on the order page with a Lightning web component
  • D Configure an email alert to the customer when the Expected Delivery Date changes
Explanation

Displaying the Expected Delivery Date directly on each storefront order page gives buyers self-service access to the current delivery estimate for the specific order. B2B Commerce storefronts support custom Lightning web components, which can be added to store pages and used to present order-related data.

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