QuestionQ57

Delivery

A development team at a small company has long delays between product completion and release for validation and testing. The company is concerned that this could affect its ability to compete in the marketplace.

What analysis should the team use to understand the issues?

  • A Risk management
  • B Variance and trend
  • C Kano model
  • D Fishbone-diagram
Explanation

A fishbone diagram supports root-cause analysis by organizing and examining the possible causes contributing to release delays, such as process, people, tools, dependencies, and testing practices.

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