QuestionQ410

Delivery

A Scrum team visualizes the blockers that arise while working on activities on its kanban board. The team decides to analyze why the blockers occur so it can act to minimize their occurrence and reduce lead times.

Which practices should the team use?

  • A The most important principle in Scrum is reducing work in process (WIP). The lower the number of items, the lower the risk of items getting blocked. Based on the team’s capacity, they should set the lowest WIP limits possible.
  • B The team should look at all the blockers, determine the reason behind them, group them, and determine if there is a pattern. They should then determine what and how they can make relevant changes.
  • C The team should discuss the issue with their scrum master because it is their responsibility to remove impediments, such as blockers, in cooperation with other teams.
  • D Blockers are a result of bottlenecks. The team should ask for more resources to prevent bottlenecks from arising and reduce the risk of long lead times.
Explanation

Recurring blockers should be examined for their root causes, grouped into meaningful categories, and assessed for patterns so the team can adapt its workflow and remove systemic sources of delay. Scrum relies on inspection and adaptation to improve the way the team works, while Kanban flow management makes blockers visible for this purpose.

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