QuestionQ8

Troubleshooting

Return traffic for an application from the branch is being dropped by the branch ION. Application traffic reaches the branch through the SD-WAN internet overlay, and the application's path policy at the branch is configured as follows:

  • Active = MPLS Overlay
  • Backup = Prisma Access on internet

Which branch configuration is the most likely cause of this behavior?

  • A It has Prisma Access tunnel over MPLS circuit but not on the internet circuit.
  • B It has one MPLS and one internet circuit.
  • C It has two internet circuits and no MPLS circuit.
  • D It has no MPLS circuit, and the Prisma Access tunnel is down.
Explanation

An MPLS-overlay active path requires an MPLS circuit. A branch that has only internet circuits cannot meet that active-path requirement, even when the policy also defines Prisma Access over the internet as a backup. This mismatch between the configured active MPLS overlay and the branch’s available underlay circuits can prevent a valid return path for traffic arriving through the SD-WAN internet overlay. Prisma SD-WAN path policy rules select paths by both overlay and circuit category, and active paths are preferred before backup paths.

Learn more

Community Discussion

No comments yet. Be the first to start the discussion!