QuestionQ15

Section 2 – Deploy and Configure Self Service and Related Components

After an application is no longer required, a user submits a ticket to delete the VM. The administrator locates and deletes the VM in Prism Central, then realizes it was a Self-Service (formerly Calm)-managed VM.

When the administrator tries to delete the application in Self-Service by using the Delete action, it fails because the Substrate cannot be located.

How can the administrator remove the application from management?

Explanation

The Soft Delete action removes the application from Self-Service management while bypassing the provider-substrate deletion step. It is appropriate when the underlying VM or substrate has already been deleted outside Self-Service and therefore can no longer be found.

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