QuestionQ397

Extend the user experience

A company manages capital equipment for an electric utility company and has a SQL Server database containing maintenance records for the equipment.

Technicians who service the equipment use the Dynamics 365 Field Service mobile app on tablet devices to view scheduled assignments. They use a canvas app to display and update the maintenance history for each piece of equipment.

Managers use a Power BI dashboard that displays Dynamics 365 Field Service and real-time maintenance data.

Because demand is increasing, managers must be able to work in the field as technicians.

You need to design a solution that enables managers to work from a single screen.

What should you do?

  • A Add the maintenance history app to the Field Service Mobile app.
  • B Add the manager Power BI dashboard to the Field Service mobile app.
  • C Create a new maintenance canvas app from within the Power BI management dashboard.
  • D Add the maintenance history app to the Power BI dashboard.
Explanation

The Power Apps visual can embed an existing canvas app in Power BI, allowing managers to use the maintenance-history app from their existing Power BI dashboard. The visual can pass context-aware data from Power BI to the canvas app, combining the dashboard’s Field Service and real-time maintenance insights with the ability to view and update maintenance history in one interface.

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