QuestionQ343

Develop integrations

You are deploying a Power Apps app that uses a custom connector for ServiceNow.

The app loads very slowly for some users. You determine that every user retrieves all records from ServiceNow.

The app must load only the incidents assigned to each user.

You need to restrict the number of records returned by the connector.

What should you do?

  • A Apply a Lifecycle Services asset scope
  • B Apply a business process flow
  • C Apply the Azure APIM parameter
  • D Apply a connector policy template
Explanation

Custom connector policy templates can change connector request behavior at runtime. A query-string policy template can add or override the ServiceNow request parameter that filters incidents by the current user’s assignment, so the service returns only the relevant records instead of the full set.

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