QuestionQ70
VerifiedImplement generative AI and agentic solutionsYou have a Microsoft Foundry project containing a support-ticket triage agent built with Foundry Agent Service.
The agent uses a tool to classify the ticket type and set the ticket priority.
Sometimes the same support case spans multiple sessions over several days.
You need to persist state using a durable ID so that the agent automatically reuses the complete interaction history. The solution must retain previous user messages, tool calls, and tool outputs across turns and across sessions.
Which runtime component should you use?
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