QuestionQ17

Build business application logic and automation

You administer the Microsoft 365 and Microsoft Power Platform environments for Contoso, Ltd.

The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers.

A user named Elisabeth Rice signs in to the app by using the following sign-in name: [email protected].

After marriage, Elisabeth changes her legal name to Elisabeth Mueller.

You need to update the sign-in name for the user without losing any application history.

Solution: In Dynamics 365 Settings, select Email Configuration. In the user's active mailbox, update the name.

Does this solution meet the goal?

  • A Yes
  • B No
Explanation

A user's sign-in name is the User Principal Name (UPN), which must be changed in Microsoft 365 or Microsoft Entra ID. Editing a Dynamics 365 mailbox name affects email configuration rather than the identity used to sign in, so it does not update the sign-in name.

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