QuestionQ72

The guiding principles

Which activity is not recommended by the “start where you are” guiding principle?

  • A Involving people who are not familiar with a service when observing and assessing its activities
  • B Applying risk management when considering to introduce new processes
  • C Using source data to avoid any unintentional data distortion round in reports
  • D Discarding existing processes before assessing their usefulness
Explanation

The “start where you are” principle requires understanding the current state and considering existing processes and resources before building something new. Existing processes should be assessed for possible reuse or improvement, not discarded before their usefulness is evaluated.

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