ITILFND V4Demo

By ITIL · Question Mode

QuestionQ42

The guiding principles

Which option is included in the focus on value guiding principle?

  • A Understanding what services help the service consumer
  • B Reducing the number of steps in the customer experience
  • C Assessing services to identify parts that can be reused
  • D Identifying activities that can be achieved in smaller iterations
Explanation

The focus on value guiding principle emphasizes understanding what creates value for service consumers, including the services that help them achieve their desired outcomes.

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