ITILFND V4Demo

By ITIL · Question Mode

QuestionQ243

The service value chain

Which component focuses on the activities an organization needs in order to help co-create value?

  • A Guiding principles
  • B Service value chain
  • C Continual improvement
  • D Practices
Explanation

The service value chain is ITIL 4’s operating model for the key activities an organization performs to facilitate value co-creation in response to demand.

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