QuestionQ21
ITIL practicesIdentify the missing word(s) in this sentence:
The service desk should serve as the entry point and single point of contact for the [?] with all of its users.
- A Service consumer
- B Service provider
- C Customer
- D Supplier
Identify the missing word(s) in this sentence:
The service desk should serve as the entry point and single point of contact for the [?] with all of its users.
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