ITILFND V4Demo

By ITIL · Question Mode

QuestionQ206

The guiding principles

Which guiding principle concentrates on reducing costs and human errors?

  • A Focus on value
  • B Collaborate and promote visibility
  • C Optimize and automate
  • D Think and work holistically
Explanation

The “Optimize and automate” guiding principle promotes streamlining and improving work practices, including appropriate automation, to lower costs and reduce errors caused by manual activity.

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