ITIL 4 Specialist Create, Deliver and SupportDemo

By ITIL · Question Mode

QuestionQ9

Collaborate and improve across value streams

Which of the following requires considering the skills and availability of both internal and external resources?

  • A Build vs buy
  • B Swarming
  • C Triage prioritization
  • D Shift-left approach
Explanation

A build-versus-buy decision assesses whether an organization has the internal skills and capacity to create or perform the work, compared with obtaining the product or service from external providers.

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