ATA: ISTQB Advanced Level Test Analyst

By ISTQB · Question Mode

QuestionQ24

Test Analysis and Test Design

The use case will serve as the basis for designing usability-test scenarios. As a tester, you are asked to review the ATM use case from a usability-testing perspective.

You are also asked to review the ATM use case below, which will later be used as the basis for functionality testing.

Question Image

Which of the comments described below would be the MOST important to make?

Explanation

Alternative flows are needed to specify how the ATM behaves when users take a different path or when an error or exception occurs. Without them, key functional behavior and the usability of instructions, recovery, and error handling cannot be adequately designed or tested. The successful-flow expected results already describe the resulting state, including returning the card and restoring the start screen.

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