CCSP: Certified Cloud Security Professional

By ISC · Question Mode

QuestionQ83

VerifiedLegal, Risk and Compliance

An SLA sets the formal requirements for contractual performance and satisfaction between a cloud provider and a cloud customer.

Which of the following would NOT be a component with measurable metrics and requirements in an SLA?

Explanation

Service-level agreements contain measurable commitments for service resources and performance, such as network performance and compute-resource capacity. Users are the consumers of the service rather than a measurable service component or requirement.

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