QuestionQ30

Cloud Concepts, Architecture and Design

Which of the following is a distinguishing characteristic of a managed service provider?

  • A Be able to remotely monitor and manage objects for the customer and proactively maintain these objects under management.
  • B Have some form of a help desk but no NOC.
  • C Be able to remotely monitor and manage objects for the customer and reactively maintain these objects under management.
  • D Have some form of a NOC but no help desk.
Explanation

A managed service provider continuously and remotely monitors and manages customer assets, using proactive maintenance to prevent or reduce issues rather than only responding after they occur.

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