QuestionQ48

Risk Monitoring, Reporting and Communication

Which of the following represents the MOST important aspect of key performance indicators (KPIs)?

Explanation

KPIs measure performance against defined objectives and targets, allowing management to identify shortfalls that threaten achievement of operational goals and take corrective action. Monitoring infrastructure capacity and assessing IT asset usage for ROI are specific uses of performance information, not the overarching purpose of KPIs.

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