COBIT 2019Demo

By Isaca · Question Mode

QuestionQ88

Governance and Management Objectives

The enterprise goal “Staff skills, motivation and productivity” is classified under which balanced scorecard (BSC) dimension?

  • A Growth
  • B Internal
  • C Customer
Explanation

Staff capability, motivation, and productivity are people-development outcomes. In COBIT’s enterprise-goal framework, they align with the Balanced Scorecard Learning and Growth dimension, represented by Growth. ISACA identifies this as enterprise goal EG10 in COBIT 2019.

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