QuestionQ86

Performance Management

Which of the following criteria must be satisfied for a process to attain a higher capability level?

  • A All activities of that level are successfully performed.
  • B Capability is demonstrated on the most relevant process activities.
  • C An identified subset of the activities of that level can be executed effectively.
Explanation

A higher process capability level requires successful performance of all activities defined for that level; demonstrating effective execution for only a relevant or selected subset does not establish that level of capability.

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