COBIT 2019Demo

By Isaca · Question Mode

QuestionQ30

Performance Management

Which of the following must be completed before an enterprise can determine performance measures for a process-improvement initiative?

  • A Conduct a capabilities assessment.
  • B Calculate return on investment (ROI).
  • C Perform a process risk assessment.
Explanation

A capabilities assessment establishes the current state and baseline of a process, including its strengths, gaps, and level of performance. That baseline is necessary to define relevant measures and targets for a process-improvement initiative.

Community Discussion

No comments yet. Be the first to start the discussion!