QuestionQ149

Governance and Management Objectives

Which IT balanced scorecard (BSC) dimension aligns with the alignment goal titled “Knowledge, expertise and initiatives for business innovation”?

  • A Internal
  • B Customer
  • C Learning and Growth
Explanation

In COBIT 5, the IT-related goal “Knowledge, expertise and initiatives for business innovation” belongs to the Learning and Growth perspective of the IT balanced scorecard. This perspective covers capabilities such as skills, knowledge, expertise, and innovation needed to support future performance.

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