CISA: Certified Information Systems Auditor

By Isaca · Question Mode

QuestionQ120

Information Systems Acquisition, Development and Implementation

An organization is purchasing a new customer relationship management (CRM) system. In which of the following would an IS auditor find the MOST relevant information about anticipated cost savings?

Explanation

A business case provides the financial justification for a proposed system, including expected benefits such as projected cost savings, alongside implementation and operating costs.

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