CGEIT: Certified in the Governance of Enterprise ITDemo

By Isaca · Question Mode

QuestionQ81

Risk Optimization

An enterprise realizes that a large proportion of its IT employees will be eligible to retire over the next five years. A substantial amount of institutional knowledge is held by retirement-eligible personnel. From the board’s viewpoint, which of the following represents the GREATEST concern for the enterprise in this situation?

  • A Service delivery to the business
  • B Loss of key IT personnel
  • C Lack of timeline for succession plan
  • D Lack of process documentation
Explanation

Board-level IT governance is concerned with IT-related risk to enterprise objectives and the delivery of value to the business. Retirement-related loss of institutional knowledge is most significant because it can impair the continuity and quality of IT services needed by the business. Personnel loss, succession planning, and process documentation are important contributing resource-management concerns, but service delivery is the primary enterprise outcome at risk.

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