QuestionQ429

Governance of Enterprise IT

A CIO has received a final audit report indicating that enforcement of the enterprise mobile-device acceptable-use policy is inconsistent across all business units. Which of the following should be the FIRST step to address this issue?

  • A Review the relevance of existing policy.
  • B Implement controls to enforce the policy.
  • C Mandate awareness training for all mobile device users.
  • D Incorporate compliance metrics into performance goals.
Explanation

The mobile-device acceptable-use policy should first be reviewed to confirm that it remains relevant, clear, and suitable for consistent enterprise-wide application. Enforcement controls, training, and performance measures should be designed only after the policy itself has been validated.

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